Frequently Asked Questions

General FAQs

The most common questions about Stagedly — pricing, turnaround, and how AI staging compares to manual editing.

Getting started

Answer coming soon. If this is urgent, contact support.

What does “AI staging” do vs. manual editing?

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Who is this for (agents, hosts, homeowners, designers)?

Answer coming soon. If this is urgent, contact support.

Do you offer example galleries or before/after demos?

Answer coming soon. If this is urgent, contact support.

Is there a free trial?

Answer coming soon. If this is urgent, contact support.

Photo upload & requirements

Supported formats, sizes, and recommendations for best results.

Supported file types and max file size?

Answer coming soon. If this is urgent, contact support.

Minimum resolution/aspect ratio for best results?

Answer coming soon. If this is urgent, contact support.

Can I upload phone photos? RAW? 360°? HDR brackets?

Answer coming soon. If this is urgent, contact support.

How should I photograph clutter, mirrors, people, or pets?

Answer coming soon. If this is urgent, contact support.

EXIF/geo data — kept, stripped, or editable?

Answer coming soon. If this is urgent, contact support.

Templates, styles & prompts

Available looks and how to guide the AI.

What templates exist (Scandinavian, Modern, Japandi, etc.)?

Answer coming soon. If this is urgent, contact support.

How do I fine-tune a template during purchase?

Answer coming soon. If this is urgent, contact support.

Can I save my own prompt presets?

Answer coming soon. If this is urgent, contact support.

Will the AI respect existing color palettes/floors/windows?

Answer coming soon. If this is urgent, contact support.

Furniture brand realism: generic vs. specific brands?

Answer coming soon. If this is urgent, contact support.

The AI staging pipeline

What happens after upload — steps and timing.

What happens after upload? (steps + expected timing)

Answer coming soon. If this is urgent, contact support.

Can I queue multiple rooms or run bulk?

Answer coming soon. If this is urgent, contact support.

How many variations per photo? Can I fix a seed for consistency?

Answer coming soon. If this is urgent, contact support.

Common failure modes and how to avoid them?

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Quality, accuracy & limitations

Will dimensions be architecturally accurate? (disclaimer)

Answer coming soon. If this is urgent, contact support.

How are reflections, glass, or tight spaces handled?

Answer coming soon. If this is urgent, contact support.

Can the AI remove existing furniture or people?

Answer coming soon. If this is urgent, contact support.

Outdoor views and lighting consistency?

Answer coming soon. If this is urgent, contact support.

What cases are not supported (bathrooms, exteriors, night shots)?

Answer coming soon. If this is urgent, contact support.

Edits, revisions & redos

What counts as a “revision” vs a “new render”?

Answer coming soon. If this is urgent, contact support.

How many free redos are included per image?

Answer coming soon. If this is urgent, contact support.

Can I tweak just the sofa/rug/wall art?

Answer coming soon. If this is urgent, contact support.

Can I request small manual touch-ups (paid)?

Answer coming soon. If this is urgent, contact support.

Output, formats & delivery

Final resolution and file formats (JPG/PNG/WebP/TIFF)?

Answer coming soon. If this is urgent, contact support.

Side-by-side before/after export?

Answer coming soon. If this is urgent, contact support.

Watermarks — on/off? Where to toggle?

Answer coming soon. If this is urgent, contact support.

Where do I download? (account library, email link)

Answer coming soon. If this is urgent, contact support.

Do you store version history?

Answer coming soon. If this is urgent, contact support.

Pricing, credits & plans

One-off vs. bundles vs. subscription — what’s included?

Answer coming soon. If this is urgent, contact support.

How are credits consumed (per image, per variation, per room)?

Answer coming soon. If this is urgent, contact support.

Do credits expire?

Answer coming soon. If this is urgent, contact support.

Any promo codes or partner discounts?

Answer coming soon. If this is urgent, contact support.

Billing, taxes & invoices

Accepted payment methods and currencies?

Answer coming soon. If this is urgent, contact support.

VAT/GST handling, reverse charge, tax ID on invoices?

Answer coming soon. If this is urgent, contact support.

How do I access past invoices/receipts?

Answer coming soon. If this is urgent, contact support.

Refund & chargeback policy (when eligible)?

Answer coming soon. If this is urgent, contact support.

Accounts, sign-in & security

Email login, magic links, social sign-in?

Answer coming soon. If this is urgent, contact support.

2FA options and trusted devices?

Answer coming soon. If this is urgent, contact support.

How to change email/password, merge accounts?

Answer coming soon. If this is urgent, contact support.

Session timeouts and suspicious login protection?

Answer coming soon. If this is urgent, contact support.

Data use, privacy & retention

Where are images stored and for how long?

Answer coming soon. If this is urgent, contact support.

Can I delete originals/renders permanently?

Answer coming soon. If this is urgent, contact support.

Are my images/prompts used to train models? (opt-in/out)

Answer coming soon. If this is urgent, contact support.

GDPR/CCPA rights and data export process

Answer coming soon. If this is urgent, contact support.

Third-party processors (Supabase, Cloudflare, Stripe)

Answer coming soon. If this is urgent, contact support.

Ownership, licensing & permissible use

Who owns the staged images?

Answer coming soon. If this is urgent, contact support.

Commercial rights (MLS, listings, ads, brochures)?

Answer coming soon. If this is urgent, contact support.

Attribution requirements?

Answer coming soon. If this is urgent, contact support.

Restrictions (no misleading structural claims, no resale of assets, AI-content disclosure if required)

Answer coming soon. If this is urgent, contact support.

Content & safety policy

Prohibited content (faces, minors, sensitive items, explicit, weapons, branded IP, medical spaces)

Answer coming soon. If this is urgent, contact support.

What moderation is in place?

Answer coming soon. If this is urgent, contact support.

How to report/appeal a decision?

Answer coming soon. If this is urgent, contact support.

Turnaround, notifications & status

Typical render times and peak-time expectations

Answer coming soon. If this is urgent, contact support.

Email/app notifications; where to see job status

Answer coming soon. If this is urgent, contact support.

System status & incident history page

Answer coming soon. If this is urgent, contact support.

Troubleshooting & common errors

Upload failed/timeout; “unsupported file” error

Answer coming soon. If this is urgent, contact support.

Render looks distorted/misaligned

Answer coming soon. If this is urgent, contact support.

Charged but no credits added

Answer coming soon. If this is urgent, contact support.

Link expired / cannot download

Answer coming soon. If this is urgent, contact support.

How to collect logs and contact support

Answer coming soon. If this is urgent, contact support.

Teams, collaboration & bulk

Workspaces, roles & permissions

Answer coming soon. If this is urgent, contact support.

Shared libraries and brand templates

Answer coming soon. If this is urgent, contact support.

Bulk upload (ZIP/CSV) and batch rendering limits

Answer coming soon. If this is urgent, contact support.

Enterprise SLAs and priority queues

Answer coming soon. If this is urgent, contact support.

Integrations, API & automation

Public API availability, rate limits, webhooks

Answer coming soon. If this is urgent, contact support.

Zapier/Make integrations (e.g., auto-pull from Google Drive)

Answer coming soon. If this is urgent, contact support.

CMS/MLS connectors and naming conventions

Answer coming soon. If this is urgent, contact support.

Accessibility & localization

Supported interface languages

Answer coming soon. If this is urgent, contact support.

Alt text and keyboard navigation

Answer coming soon. If this is urgent, contact support.

Color-contrast guarantees and dyslexia-friendly settings

Answer coming soon. If this is urgent, contact support.

Support, feedback & roadmap

Contact methods & response times (SLA tiers)

Answer coming soon. If this is urgent, contact support.

Feature requests and beta program

Answer coming soon. If this is urgent, contact support.

NPS/“Was this helpful?” voting on articles

Answer coming soon. If this is urgent, contact support.