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Privacy Policy

Learn how we collect, use, disclose, and protect your personal data when you use our Service.

Last updated: December 10, 2025

1Introduction

This Privacy Policy explains how Stagedly ("we" or "us") collects, uses, discloses, and protects your personal data when you use our Service. We are committed to protecting your privacy and handling your personal information in a transparent and lawful manner.

By using Stagedly, you agree to the collection and use of information in accordance with this Privacy Policy. This policy is incorporated into our Terms of Service, and any terms not defined in this Privacy Policy have the meanings given to them in the Terms.

Note: If you do not agree with our Privacy practices, please do not use the Service. Your continued use of Stagedly indicates your acceptance of this Privacy Policy.

2Data Controller

If you reside in a jurisdiction with data protection laws (such as the EU's GDPR), the "data controller" of your personal data is the business owner/operator of Stagedly in Austria. You can contact the data controller via the contact information provided in the Contact Information section below.

3Information We Collect

We collect various types of information from and about users of the Service:

Account Registration Data: Your name, email address, and password. We might also ask for your phone number or other contact info for account verification.
Profile Information: Optional demographic details like your age, gender, country, industry, company name, and company size.
Payment Information: Our Payment Processor (e.g., Stripe) collects payment card details. We only receive limited info like payment confirmation and the last four digits of your card.
Content Submissions: Images you upload, preferences you set, generated results, feedback, support requests, and any other communications.
Usage Data: IP address, device type, operating system, browser type, pages visited, date and time of visits, and actions you take.
Transaction and Activity Data: Interactions with our Service, such as uploads, operations requested, and outputs delivered.
Cookies and Similar Technologies: We use cookies to remember your login session, track preferences, and analyze how users navigate our site.
Analytics: Third-party analytics tools collect aggregated usage and performance data to help us improve our platform.

Information from Third Parties

  • •Social/Single Sign-On: Profile information from services like Google if you use them to sign in
  • •Payment Processors: Confirmation data from Stripe/PayPal about your transactions
  • •Referral Programs: Limited info about who referred you

Important: We do not intentionally collect sensitive personal data or "special categories" of personal information (such as race, political opinions, religious beliefs, health information, etc.). Please do not provide such information to us.

4How We Use Your Information

We use the information we collect for various purposes, all aimed at providing and improving our Service:

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Providing the Service

Operating Stagedly, processing your account, authenticating you, and delivering AI staging functionality.

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Account Maintenance

Sending service-related communications like confirmations, password resets, invoices, and alerts.

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Customer Support

Responding to your questions, feedback, and support requests to help resolve issues.

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Personalization

Remembering your preferences, recommending features, and analyzing usage to improve the Service.

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Payments

Processing subscription fees and purchases, providing receipts, and keeping transaction records.

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Communications

Product updates, promotional offers, surveys, and recommendations (with opt-out options).

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Security

Monitoring for suspicious activity, preventing fraud, and protecting against misuse.

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Legal Compliance

Fulfilling legal obligations, responding to lawful requests, and enforcing our rights.

AI Training: With your permission where required, we may use images you upload to train and improve our AI models. We anonymize or aggregate data whenever feasible, and you may have the option to opt out.

5What We Don't Do

For clarity, here are things we do NOT do with your personal data:

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No Selling of Personal Data: We do not and will not sell your personal information to third parties for their own commercial uses.
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No Unrelated Marketing: We won't use your images or sensitive details to target ads. Our Service currently does not display third-party ads.
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No Special Category Processing: We do not intentionally collect or process special categories of data (health, biometrics, etc.).
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No Child Profiling: We do not market to children or knowingly collect information from users under 14.
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No Monitoring of User Communications: We don't peek at your uploads unless necessary for support or abuse prevention.
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No Data Mining: We don't combine your data with outside datasets for unrelated purposes.
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No Keep Forever: We do not keep personal data longer than reasonably necessary for the purposes described.

6Sharing Your Information

We only share your personal information in certain circumstances, primarily to run the Service and comply with the law:

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Payment Processors: Stripe, PayPal for handling transactions
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Cloud Storage: AWS, Google Cloud, or Azure for hosting and storage
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Email Tools: Services for sending verification emails and notifications
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Analytics: Google Analytics and similar for usage insights
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Customer Support: Ticketing systems for handling support requests

Other Sharing Scenarios

  • •Business Partners (with consent): Only if you opt-in to joint features or promotions
  • •Corporate Group: Sharing among affiliated entities as necessary
  • •Legal Compliance: Responding to lawful requests, protecting rights and safety
  • •Business Transfers: In case of merger, acquisition, or sale of assets
  • •Aggregated Data: De-identified data that cannot identify you

Important: We do not share your personal data with third parties for their own marketing purposes without your consent.

7Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for:

Account Information

Kept for as long as your account exists. Deleted or anonymized after account termination.

Uploaded Photos & Generated Images

Stored in your gallery for your access. You can delete anytime. Recycle bin items kept for ~30 days.

Transaction Records

Retained as required by tax law (typically 7 years in Austria and many jurisdictions).

Support Communications

May be retained up to 2 years for follow-up issues and service improvement.

Logs and Analytics

Server logs typically retained for a few months, then deleted or anonymized.

Backups

Kept for disaster recovery with a finite retention schedule (e.g., 30 days rolling).

8Data Security

We implement a variety of security measures to protect your personal information:

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Encryption

Industry-standard encryption for data in transit (HTTPS/TLS) and at rest. Passwords stored in hashed form.

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Access Controls

Limited access to personal data. Employees subject to confidentiality obligations and multi-factor authentication.

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Network Security

Firewalls, intrusion detection, regular security patches, and periodic security audits.

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Data Segmentation

User data logically separated to prevent unauthorized access between accounts.

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Regular Backups

Maintained for disaster recovery and data integrity after incidents.

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Monitoring

Systems monitored for suspicious activity with incident response plans in place.

Note: No method of transmission over the internet is 100% secure. Please protect your account credentials and notify us immediately if you suspect unauthorized access.

9Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal data:

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Right to Access: Request a copy of the personal data we hold about you.
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Right to Rectification: Ask us to correct or update inaccurate or incomplete personal data.
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Right to Erasure: Request that we delete your personal data ("Right to be Forgotten").
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Right to Restrict Processing: Ask us to restrict processing of your data in certain circumstances.
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Right to Object: Object to processing based on legitimate interests, especially for direct marketing.
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Right to Data Portability: Receive your data in a structured, machine-readable format.
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Right to Withdraw Consent: Withdraw consent for processing at any time (e.g., unsubscribe from marketing).
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Right to Complain: Lodge a complaint with your local data protection supervisory authority.

Exercising Your Rights

Many rights can be exercised through your account settings. For formal requests, contact us at privacy@stagedly.art. We will respond within 30 days (or up to 90 days for complex requests). We may need to verify your identity before processing requests.

California Residents: You have rights under CCPA including the right to know, delete, and opt out of sale of personal info (though we do not sell personal info).

10International Data Transfers

Stagedly is based in Austria (within the EEA) but our Service is accessible globally. Your personal data may be transferred to and stored on servers in countries other than your own.

When we transfer personal data outside the EEA, we ensure adequate protection through:

  • •Adequacy Decisions: Transfers to countries deemed adequate by the European Commission
  • •Standard Contractual Clauses (SCCs): EU-approved contractual commitments for data protection
  • •Other Safeguards: Binding corporate rules, certifications, and encryption

Our service providers are contractually required to handle data securely and in line with applicable data protection laws.

11Children's Privacy

Stagedly is not intended for use by children or minors under the age of 14 (and in certain jurisdictions, under 16).

We do not knowingly collect personal information from children under 14 years of age. If you are under 14, please do not use Stagedly or provide any personal data to us.

If we learn that we have inadvertently collected personal data from a child under the applicable minimum age, we will take steps to delete that information as soon as possible.

Parents or guardians who believe that Stagedly might have information from a child under the age of consent should contact us immediately. privacy@stagedly.art.

12Updates to this Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we do so, we will:

  • •Post the updated Privacy Policy on our website
  • •Update the "Last updated" date at the top
  • •For material changes, send email notifications or display a notice in the app

Your continued use of Stagedly after any changes constitutes your acceptance of those changes. If you do not agree, you should stop using the Service and can request us to remove your data.

13Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Stagedly – Privacy Inquiry

Vienna, Austria

Email: privacy@stagedly.art

General inquiries: support@stagedly.art

Data Protection Authority

Austria: Österreichische Datenschutzbehörde (DSB)
Barichgasse 40-42, 1030 Vienna
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at

We hope this Privacy Policy has helped clarify how we handle your personal data. Your trust is important to us, and we are committed to safeguarding your privacy while providing a valuable service. Thank you for using Stagedly!